My Watches Print This Page   



[8461] *Guardian OS Inaccessible Web Interface    « Back to Category
Author: Todd Rodrigues, Created on: Jan 14, 2010 12:22 PM
Keywords: GOS, GuadrianOS, Guardian OS, GuardianOS, GUI, GUI;browser;IP;connect fail; server;found;page; displayed, snap, snap server, snap server.communicate, snap server.network, Web
Categories: FAQ / How To /Troubleshooting, General Information
Language: English
Permissions: Public
Product (s): General Information


If you are unable to log into your Snap Sever's web interface, there are several possible options to fix it:

1. If this is this a brand new unit during its initial setup, please contact Overland Storage Technical Support for assistance.

2. Have you just upgraded your unit?

Please obtain a 9-pin Serial Null Modem cable, connect the Snap Server to another computer, and then contact Overland Storage Technical Support for assistance.

3. If you are seeing a specific error type please try the following solutions:

Http errors
i. Restart your Snap Server by quickly pressing and releasing the power button.
ii. Check Network Connectivity.
iii. Contact Overland Storage Technical Support for assistance.

Java errors
i. Restart your Snap Server by quickly pressing and releasing the power button.
ii. Contact Overland Storage Technical Support for assistance.

Password fails
i. Reset the Snap Server by pressing the reset button with a paperclip.
ii. Contact Overland Storage Technical Support for assistance.


Comments
Click to create a comment Add a Comment
No comments. Click "Add a Comment" to create one.
Related Documents
No Related Documents