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Category: FAQs - ARCvault 12/24
Sub-Categories: 0, Documents: 68, Last Update: Dec 5, 2014 1:08 PM

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Document Type: General *PIB-008 Release of Version E32U firmware for the HP LTO-1 drive   
[2429] Last Modified: Nov 4, 2014 1:37 PM
This Product Information Bulletin announces the release of Version E32U firmware for the HP LTO-1 tape drives.
 
Document Type: General *What does the 0X8001 error code mean?   
[1689SD] Last Modified: Nov 4, 2014 1:41 PM
What does the 0X8001 error code mean?
 
Document Type: General *How to disable RSM on specific devices   
[6763] Last Modified: Nov 14, 2014 9:21 AM
Problem:
I can not disable the RSM service since there are devices that depend on it. How can I stop it on a specific library or drive?

Solution:
From your desktop, right click My Computer.
Select Manage.
Select Storage.
 
Document Type: General *Where do I get the HP LTO Drivers for Windows?   
[1693SD] Last Modified: Nov 14, 2014 9:22 AM
Where do I get the HP LTO Drivers for Windows?
 
Document Type: General *Why can't I find drivers to download for my Adaptec 3960D SCSI PCI HBA?   
[1802SD] Last Modified: Nov 14, 2014 9:23 AM
Why can't I find drivers to download for my Adaptec 3960D SCSI PCI HBA?
 
Document Type: General *Where can I find Linux drivers for my Adaptec HBA?   
[1803SD] Last Modified: Nov 14, 2014 9:24 AM
Where can I find Linux drivers for my Adaptec HBA?
 
Document Type: General *Setting tape engine to debug mode in Arcserve   
[4491] Last Modified: Nov 14, 2014 9:38 AM
Follow these steps to set debug to higher levels:
1. Run the ARCserve Server Admin
2. Select tape engine
3. Select configuration. This verifies that the log is on.
4. Stop all engines
5. Rename the current log file,
 
Document Type: General *Helpful NetApp commands   
[5031] Last Modified: Nov 14, 2014 9:38 AM
Problem: How can I tell if my tape library is seen by the NetApps opperating system?

Solution: Useful commands that can be used when troubleshooting a tape drive or library connected to a NetApp filer:

Show attached media changer:
 
Document Type: General *Backup Exec is unable to use the hardware device for backup and restore operations.   
[5931] Last Modified: Nov 14, 2014 9:40 AM
Problem:
After replacing or upgrading a Robotic Library or related hardware component, Backup Exec is unable to use the hardware device for backup and restore operations.

Exact Error Message
"Robotic Library Error"
"Invalid
 

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