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Category: FAQs - NEO 8000
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Document Type: General NEO8000 Rear Door Change - New Product   
[8582] Last Modified: Mar 9, 2010 8:12 AM
NEO8000 Rear Door Change - New Product 		 
Document Type: General How to obtain logs for Overland Technical Support using Quantum's DLT Sage xTalk diagnostic program.   
[8501] Last Modified: Jan 19, 2010 11:25 AM
b]Step 1. Download and install the current version of DLT Sage xTalk:
http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/Sage/Index.aspx

Step 2. Run DLT Sage xTalk program.

Step 3. Click on the 		 
Document Type: General How to collect logs for Technical Support for FCO3 and GEOi2   
[8292] Last Modified: Nov 18, 2009 4:25 PM
- Telnet into the IP address of the FCO3 or GEOI2 card using Hyperterminal.
(login and password are the same as the web interface)

- On the menu bar choose Transfer then choose capture text and use a file name and path to be able to fin 		 

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