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Document Type: General *Backup hangs using Veritas Backup Exec 9.1 and 10.0   
[14650ASKL] Last Modified: Mar 27, 2014 3:23 PM
When attempting Veritas 9.1 or 10.0 agent backup, the backup hangs using the Guardian OS 3.1 and above. The job can not be cancelled. The BE Server needs to be restarted to get past this issue.

Error that will be displayed in Veritas:

"A timeout occurred waiting for data from the agent during operation shutdown" or "The network connection to the Backup Exec Remote Agent has been lost. Check for network errors" (a00084f8 HEX or e00084f8 HEX) is reported during a backup operation.

Document ID: 258159
http://support.veritas.com/docs/258159

http://seer.support.veritas.com/docs/258159.htm

This information applies to the following Product(s):
- Snap Server 4200
- Snap Server 4400
- Snap Server 4500
- Snap Server 14000
- Snap Server 15000
- Snap Server 18000
- Snap Disk 10
- Snap Disk 30

This information applies to the following Operating System(s):
- This information is not Operating System specific
 
Document Type: General *Support for encrypted passwords on MAC clients using the GuardianOS   
[12788ASK] Last Modified: Dec 4, 2013 9:20 AM
Support for encrypted passwords on MAC clients using the GuardianOS

This information applies to the following Product(s):
- TBD

This information applies to the following Operating System(s):
- TBD
 
Document Type: General *Is the Backup Exec 11d RALUS agent supported in Guardian OS 4.x?   
[15110ASK] Last Modified: Mar 27, 2014 4:00 PM
Is the Backup Exec 11d RALUS agent supported in Guardian OS 4.x?
 
Document Type: General *How to setup virus checking on Guardian OS servers   
[12582ASK] Last Modified: Mar 27, 2014 4:05 PM
Explaions how to setup virus checking on Guardian OS servers using CA eTrust Antivirus.
 
Document Type: General *Default reset file and folder permissions on Guardian OS Snap server.   
[14022ASK] Last Modified: Apr 8, 2014 4:25 PM
Steps on how to reset ACL back to default in Guardian OS Snap Server.
 
Document Type: General *How to re-activate S2S v1 after upgrading the Guardian OS to 3.1.079?   
[12920ASK] Last Modified: Apr 8, 2014 4:36 PM
Warns S2Sv1 is not available or supported on servers shipped with version Guardian OS 3.1.079 or on servers that have been upgraded to version higher than 3.1.079, then provides the reactivation steps.
 
Document Type: General *Can the Snap Server (GuardianOS) be accessed via telnet ?   
[12405ASK] Last Modified: Apr 8, 2014 4:48 PM
Explains that Snap servers running the GuardianOS do not support telnet, and for security purposes, SSH should be disabled when not being used.
 
Document Type: General *Does the GuardianOS support per group quotas?   
[12486ASK] Last Modified: Apr 8, 2014 4:56 PM
Explains GuardianOS supports per group quotas only for NIS/NFS groups.
 
Document Type: General *Does the GuardianOS support load balancing?   
[12487ASK] Last Modified: Apr 8, 2014 5:01 PM
Explains GuardianOS load balancing support.
 
Document Type: General *How to install an OS upgrade or Service Pack on Guardian OS powered Snap Servers?   
[14953ASKL] Last Modified: Apr 8, 2014 5:16 PM
Explains how to install an OS upgrade or Service Pack on Guardian OS powered Snap Servers.
 
Document Type: General *How the GuardianOS and Windows differ in processing file-level access permissions.   
[13176ASK] Last Modified: Apr 25, 2014 10:16 AM
Explains how the GuardianOS and Windows differ in processing file-level access permissions.
 
Document Type: General *Setting File and Folder Permissions on a GuardianOS server with Windows.   
[13178ASK] Last Modified: Apr 25, 2014 10:21 AM
Describes how to set file and folder permissions on a GuardianOS server with Windows.
 
Document Type: General *Why does the Registration page automatically open after logging in to administer the server?   
[14225ASK] Last Modified: Apr 25, 2014 10:25 AM
Explains the benefits of product regiastration (including warranty activatio), and that registration must be completed in order to bypass the registration prompt.
 
Document Type: General *How to change GuardianOS Server bonding status from Load Balancing/Failover back to standalone?   
[14029ASKL] Last Modified: Apr 25, 2014 10:37 AM
Explains how to change GuardianOS Server bonding status from Load Balancing/Failover back to standalone.
 
Document Type: General *What is the default user name and password on a Guardian OS powered Snap Server?   
[13672ASK] Last Modified: Apr 25, 2014 10:53 AM
Provides default user name and password to log in to the Snap administration utility.
 

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